Return & Refund Policy
We have a 15-days of return and refund policy. You can return your purchased product within 15-days of delivery to get a full refund – applicable shipping fees (for free shipping orders, the return shipping cost will be covered by the buyer + 5$ restocking fees for US/CA/UK and 10$ for anywhere in Arab, Gulf and Asia).
You can exchange your order within 15 days of purchase. Fill the form below to initiate a return or refund request. Return shipping will be covered by the buyer only.
You will not receive a refund or return, if (not limited to):
- The product you return is damaged due to the customer’s negligence.
- The product return period is over.
- The product was purchased from a third-party website like Amazon etc.
- The purchased product is within customs. As Customer is responsible for any custom duty.
- The purchased product has arrived to the nearest post office/courier service and customer didn’t claimed it.
- Customer refused to accept delivery after item has arrived to their country.
- Customer provided wrong shipping info (wrong address & incorrect phone number) while ordering.